We hope that you and your families are safe in these challenging times.
First and foremost, we want you to know our entire team is dedicated to continuing to support you. We know you rely on us to serve your business needs and we’ll continue to deliver products and projects and maintain communication to the best of our ability, while following guidance from the CDC.
Here are steps that we are taking right now:
Promoting health & safety for our customers and teams
We are taking multiple steps to minimize health risks to our employees, our clients, and our communities including enhanced cleaning procedures, social distancing, requiring our administrative staff to work from home, and urging any sick employees in all departments to stay at home.
Maintaining operations while minimizing risk
We will continue to maintain production hours to support our customers for as long as it’s possible without putting employees at risk. We are working to support customers who may need to amend construction schedules.
We regularly maintain an ample stock of on-hand materials and we are well-prepared to support your last-minute needs and to buffer supply chain disruptions. Currently, we also continue to deliver field services support with stringent policies in place to protect our customers and our teams.
Promoting Communications Alternatives
We want you to know we are minimizing visitors, but still allowing customers, third-party inspectors, and relevant suppliers on-site, but only when absolutely necessary and under stringent policies and monitoring of our HSE team.
We have invested in enhancements to our web-based conferencing to support video/audio communication. We still want to meet with you. Please know that you can continue to reach out to our business development and project management professionals and executives via their mobile phone numbers or email addresses available here.
If you're having trouble reaching any of your usual contacts, please call our main line at: (+1) 888.206.4563 and we'll connect you with the correct available members of our team.
We’re closely monitoring local, state and federal guidelines and will continue to be flexible to help our clients meet their project guidelines. We will continue to keep you notified of any further updates.